Mission Statement of the Quality System
The Thompson Bishop Sparks State Diagnostic Laboratory (TBSSDL) recognizes its responsibility as a provider of quality services. To this end, the laboratory has developed and documented a quality management system to better satisfy the needs of its customers and to improve management of the organization. State diagnostic services have been available in
The mission of the TBSSDL is to assist our clients in the detection and understanding of animal and apiary diseases. The laboratory strives to provide high quality diagnostic and consultative services to the livestock and poultry industries, the veterinary profession, wildlife services, apiary and aquatic animal industries, and other animal owners in
The quality system of TBSSDL comprises all of the policies in a Quality Manual and referenced procedures and documents. This system was established to guide the staff in the performance of good laboratory practices and the production of quality outputs. The requirements of the quality system apply to all technical work of the laboratory.
The laboratory intends to provide clients or other concerned parties with the highest quality services and data and is committed to meeting or exceeding the client’s expectation. Each employee has a role in the quality of the laboratory’s work and has a responsibility for its implementation according to his/her technical and/or managerial responsibilities.
